Privacy Policy

We collect personal details necessary to fulfill your orders, such as your name, email address, shipping address, and phone number. This information is collected when you place an order, purchase a gift card, or sign up for updates. To help you find the best fit from our ready-to-wear collections, we may also collect your preferred size or body measurements to compare against our standard sizing charts.

Your information is collected when you create an account, place an order, subscribe to emails, or interact with our website and services.

Your data is used primarily to process and ship your order. We also use it to:
• Send you updates on your order status.
• Improve our website experience using cookies.

Your information is primarily used for order processing, delivery, customer support, and improving our website and services to serve you better.

When you visit our website, you may see a cookie consent banner requesting your permission to use cookies and collect certain data. This helps us comply with data protection regulations of all countries and allows you to control how your data is used.

Yes. When you visit our website, you can choose to accept or manage your cookie preferences through the cookie consent banner. You can also update your preferences later through your browser settings or the cookie settings available on the website.

Cookies may collect non-personal information such as your browsing activity, clicks, and general website usage to help us improve your shopping experience.

We follow a data minimization approach, which means we only collect the information necessary to process your orders, provide customer support, and improve our services.

No, we do not store confidential information such as passwords, credit card, or debit card details in cookies or our servers.

No, the data collected through cookies is used only for analytical and experience improvement purposes and is not traced to individual customers.

Yes, all transactions on our website are protected using Secure Socket Layer (SSL) technology which encrypts your payment and personal information, ensuring maximum safety. Whether you use UPI, Wallets, or Cards, your financial data is encrypted and handled by professional payment providers.

SSL (Secure Socket Layer) encrypts the information you enter on our website before it is transmitted, ensuring that your data remains secure and protected during the transaction

No, we do not store or retain your card information. All payment details are securely transmitted directly to the payment gateway through encrypted SSL technology.

We may share limited information with trusted third-party service providers such as payment gateways, logistics partners, and technology providers. This information is shared only to process orders, deliver products, or provide essential services

When you make a purchase, a locked padlock icon or secure key symbol will appear in your browser window. This indicates that your transaction is protected by SSL encryption.

Yes, all customer data collected on our website is secure. Our databases are protected by industry-standard firewalls to prevent unauthorized access to your personal and sizing information.

You can update your account information anytime by logging into My Account and selecting Account Information.

You can unsubscribe from our emails at any time by clicking the Unsubscribe link included in any Libas email. Once unsubscribed, you will no longer receive promotional emails from us.

We will send promotional emails or marketing messages only if you have provided your consent. You can unsubscribe from these communications at any time using the unsubscribe link included in our emails.

We will send promotional emails or marketing messages only if you have provided your consent. You can unsubscribe from these communications at any time using the unsubscribe link included in our emails.

Yes. We follow the principles of the General Data Protection Regulation (GDPR) when handling personal data of customers located in the European Union. This ensures that your personal information is processed securely and responsibly.

Customers located in the European Union have the right to:
• Access their personal data
• Request correction of inaccurate data
• Request deletion of their personal information (right to be forgotten)
• Withdraw consent for data processing

In the unlikely event of a data breach affecting EU customer information, we follow GDPR guidelines and notify the relevant authorities within 72 hours, where required.

We retain your personal information only for as long as necessary to fulfill orders, provide services, comply with legal requirements, and resolve disputes. Once the data is no longer required, it is securely deleted or anonymized.

If you would like to access, correct, or delete your personal information, you can contact our customer support team through this form . We will review and process your request in accordance with applicable privacy laws.